The following books are recommended for more detailed information (with links to Amazon).

Feasibility: justifying the cost-benefits

Cost-Justifying Usability. Randolph G. Bias (Editor), Deborah J. Mayhew (Editor). Academic Press, 1994.

The Trouble With Computers: Usefulness, Usability, and Productivity. Thomas K. Landauer . MIT Press, 1996.

Overview

Usability Engineering. Jakob Nielsen. AP Professional, 1994.

The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design. Deborah J. Mayhew. Morgan Kaufmann Publishers, 1999.

Contextual design

Contextual Design. Hugh Beyer, Karen Holtzblatt. Morgan Kaufmann, 1997.

Usability evaluation and testing

Practical Guide to Usability Testing. Joseph Dumas. Intellect Books, 1999.

Handbook of Usability Testing. Jeffrey Rubin. John Wiley & Sons, 1994.

Web site design

Designing Web Usability. Jakob Nielsen. New Riders. 1999.

Web Site Usability. Jared Spool, Terri DeAngelo, Tara Scanlon, Will Schroeder, Carolyn Snyder. Morgan Kaufmann, 1998.

GUI design

Microsoft Windows User Experience. Microsoft Press, 1999. [Official Microsoft guidelines for creating well-designed, visually and functionally consistent user interfaces, also available on the web.]

GUI Design Handbook, Susan Fowler. McGraw Hill.

About Face: The Essentials of User Interface Design, Alan Cooper. IDG Books

GUI Design for Dummies, Laura Arlov. IDG Books

Last updated 11-Jul-00.