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 Integrating UCD with development

 

Methods

- Basic
- Recommended

- Satisfaction questionnaires
- Web site design
- Instructional systems design
- List of methods

- Integration with development
  • Benefits of UCD
  • Introducing UCD
  • Usability maturity assessment
  • Tailoring UCD methods
  • Assuring usability

Case studies

Resources

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Introducing User Centred Design: organisational issues

Guidelines for introducing UCD
Inland Revenue/EDS organisational issues case study
Israel Aircraft Industries organisational issues case study

Justifying User Centred Design: the cost benefits

The benefits of user centred design
Guidelines for calculating cost benefits
Inland Revenue/EDS case study of cost benefits
Israel Aircraft Industries case study of cost benefits

Usability maturity assessment

Guidelines for assessing usability maturity
Case studies of usability maturity assessment for IR/EDS and IAI

Selecting and tailoring methods to individual needs

Guidelines for selecting and tailoring methods

Which methods were used and why
  • Inland Revenue/EDS case study of choice of methods
  • Israel Aircraft Industries case study of choice of methods

Experience with specific methods
  • Inland Revenue/EDS case study of experience with methods
  • Israel Aircraft Industries case study of experience with methods

Methods for assuring usability

 

 

Last updated 4-Oct-00.

 

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