Introducing User Centred Design: organisational issues

Guidelines for introducing UCD
Inland Revenue/EDS organisational issues case study
Israel Aircraft Industries organisational issues case study

Justifying User Centred Design: the cost benefits

The benefits of user centred design
Guidelines for calculating cost benefits
Inland Revenue/EDS case study of cost benefits
Israel Aircraft Industries case study of cost benefits

Usability maturity assessment

Guidelines for assessing usability maturity
Case studies of usability maturity assessment for IR/EDS and IAI

Selecting and tailoring methods to individual needs

Guidelines for selecting and tailoring methods

Which methods were used and why
  • Inland Revenue/EDS case study of choice of methods
  • Israel Aircraft Industries case study of choice of methods

Experience with specific methods
  • Inland Revenue/EDS case study of experience with methods
  • Israel Aircraft Industries case study of experience with methods

Methods for assuring usability

 

Last updated 4-Oct-00.