You can get the main benefits of user centred design by using three
Arrange a one day meeting of the
main stakeholders (including the project manager and a user
representative) to develop a clear shared vision for the purpose
of the product, how it will be used and the usability goals.
The stakeholder meeting should take place as early as possible.
Prototyping is valuable during requirements and design. Usability
testing can take place once there is a functional prototype. It
is also important to collect
feedback from users after release to inform any redesign.
Get someone who has used the techniques before to show you how
to apply them the first time. (If you don't know anyone suitable
you could contact one of the European Usability
Support Centres.) Most of the techniques are applied common
sense and easy to learn.