This site describes simple user-centred methods recommended by the TRUMP project to improve the usability of end products and systems. The basic methods are:

The approach has been developed by Serco Usability Services in conjunction with the Inland Revenue and EDS in the UK and Israel Aircraft Industries in Israel.

Methods		Basic and recommended methods, benefits, methods for web site design, instructional design, integrating methods with development, and usability assurance.
Case studies		Two case studies for Inland Revenue/EDS and Israel Aircraft Industries.
Resources		Books, standards and presentations.
UsabilityNet		Comprehensive information on methods, resources, who's who, education and training.
Usability      requirements		How to specify, test and report usability requirements as part of a contractual relationship between a supplier and acquirer (PRUE project)
About TRUMP		Background to the TRUMP project.

Off site links on this site are shown with:

For more information please contact Nigel Bevan.