Reference Material

Currently you can find the following reference articles here:

• International standards for HCI and usability 
• Established questionnaires that can be used to measure the user's perception of usability
• Report Formats - how to write up a usability evaluation
• Context of Use analysis - templates and information about this technique.
• Content analysis - a method for summarising user comments. 
• Sample size - pointer to a discussion paper about how many users you should take measurements from in order to make statistically reliable conclusions.