Reference Material: Contents

• International standards for HCI and usability 
• Questionnaires that can be used to measure the user's perception of usability
• Report formats - how to write up a usability evaluation
• Context of use analysis - templates and information about this technique.
• Content analysis - a method for summarising user comments. 
• Sample size during testing - how many users you should take measurements from in order to make statistically reliable conclusions.

Reference material on other parts of the site

Professional groups

• Global organisations supporting usability
• Local groups supporting usability

Usability practitioner

• Usability discussion lists
• Annual conferences
• Usability booklist links
• Journals and magazine
• Professional accreditation initiative
• University and commercial courses

Usability for managers

• Commercial advantages of usability
• Organisations providing usability consultancy
• Job Descriptions of usability competencies required during development
• Manager FAQs
• Overview of the user centred design process
• How to promote usability in an organisation
• Key principles of user centred design
• Top Ten Mistakes in Web Design
• How is usability defined?
• Planning for user-centred design
• Usability in procurement