Usability requirements: how to specify, test and report usability











 Case studies

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   • Sweden

   • UK

   • Greece










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6. ISO 13407 (1998) User centred design process for interactive systems.

7. Macleod M, Bowden R, Bevan N and Curson I. (1997) The MUSiC Performance Measurement Method. Behaviour and Information Technology, 16.

8. Molich, R., Kaasgaard, K., Karyukina, B., Schmidt, L., Ede, M., van Oel, W., Arcuri, M. Comparative Evaluation of Usability Tests, CHI99 Extended Abstracts, ACM Press, pp 83-84.

9. Nielsen J (1993) Usability Engineering. Academic Press.

10. Nielsen J (2001)

11. PRUE (2001)

12. Public Accounts Committee (1999) Improving the Delivery of Government IT Projects

13. Spool J, Schroeder W (2001) Testing Web Sites: Five Users is Nowhere Near Enough.. Proceedings of ACM CHI 2001.

14. Whiteside J, Bennett J, Holzblatt K (1988) Usability engineering: our experience and evolution. In: Handbook of Human-Computer Interaction, M Helander (ed). Elsevier.



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