Usability requirements: how to specify, test and report usability

 

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 Requirements

 CIF

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   • Italy

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   • UK

   • Greece

 Conclusions

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1. Bevan N (1999) Industry standard usability tests. In: Human-Computer Interaction - INTERACT '99 (Volume II). S. Brewster, A. Cawsey & G. Cockton (editors). British Computer Society.

2. Bevan N (1999) Quality in use: meeting user needs for quality. Journal of Systems and Software,49(1), 89-96

3. Bevan N and Macleod M (1994) Usability measurement in context. Behaviour and Information Technology, 13, 132-145

4. Blanchard H (1998) The application of usability testing results as procurement criteria for software. SIGCHI Bulletin, July 1998.

5. ISO 9241-11 (1998) Ergonomic requirements for office work with visual display terminals (VDT)s - Part 11 Guidance on usability.

6. ISO 13407 (1998) User centred design process for interactive systems.

7. Macleod M, Bowden R, Bevan N and Curson I. (1997) The MUSiC Performance Measurement Method. Behaviour and Information Technology, 16.

8. Molich, R., Kaasgaard, K., Karyukina, B., Schmidt, L., Ede, M., van Oel, W., Arcuri, M. Comparative Evaluation of Usability Tests, CHI99 Extended Abstracts, ACM Press, pp 83-84.

9. Nielsen J (1993) Usability Engineering. Academic Press.

10. Nielsen J (2001) www.useit.com

11. PRUE (2001) www.usability.serco.com/prue

12. Public Accounts Committee (1999) Improving the Delivery of Government IT Projects http://www.publications.parliament.uk/pa/cm199900/cmselect/cmpubacc/65/6502.htm

13. Spool J, Schroeder W (2001) Testing Web Sites: Five Users is Nowhere Near Enough.. Proceedings of ACM CHI 2001.

14. Whiteside J, Bennett J, Holzblatt K (1988) Usability engineering: our experience and evolution. In: Handbook of Human-Computer Interaction, M Helander (ed). Elsevier.

 

 

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